JORJAMedical Cannabis
An attentive conversation in a naturally lit home

HOW IT WORKS

How our specialist care process works: no referral, no runaround.

Everything happens online, from the first question to your repeat prescriptions. Here is exactly what to expect, including the parts that take time.

All treatment is subject to clinical assessment and eligibility.

THE JOURNEY

4 clear stages, from first question to ongoing care

We keep the process simple, but we do not skip the steps that protect you.

  1. A woman completing an online health questionnaire at home

    Stage 01

    Check your eligibility, 30 seconds, free

    You answer a few short questions about your condition and what treatment you have already tried. We tell you honestly whether an assessment is likely to be appropriate. It costs nothing and there is no commitment.

  2. A man reviewing paperwork at his kitchen table

    Stage 02

    We request your records, often within 10 days

    With your consent, we request your medical records. This is often the longest part of the process, and we would rather be upfront about that. Your records give your doctor a clear picture of your diagnosis and previous treatments, so your consultation can focus on you, your needs and what happens next, not paperwork.

    If your GP practice is in Scotland, Wales or Northern Ireland, you will need to request your medical records and send them to us yourself. On some other occasions we may also ask you to do this. Your records support your assessment and help your doctor understand your diagnosis and previous treatment.

  3. A woman attending a video appointment from home

    Stage 03

    Your consultation, online

    Your first consultation lasts 30 minutes. Follow up consultations last 20 minutes. You meet a specialist doctor on the GMC Specialist Register who is experienced in your condition. Together, you discuss your medical history, previous treatments and what you hope to achieve. Your case is then reviewed by our multidisciplinary team, which is a requirement, not a formality.

  4. A man checking his phone while relaxing at home

    Stage 04

    Ongoing care, included

    If treatment is appropriate, your prescription is dispensed by a UK registered pharmacy and delivered discreetly to your door. Your membership includes your initial consultation, a follow up about one month later, then follow up consultations every three months. Ongoing prescription management, travel letters and dedicated patient support are also included.

All treatment is subject to clinical assessment and eligibility.

How long does it take?

  1. Day 1

    Eligibility check

  2. Days 2 to 10

    Records requested

  3. Once your records arrive

    Consultation booked

  4. Then

    Ongoing care

These are typical timeframes, not guarantees. Medical record requests are outside our control, and response times can vary between GP practices.

What we will never do

Charge you a clinic fee on top of your membership

Promise you a prescription before a doctor has assessed you

Leave you without a plan if treatment is not right for you

QUESTIONS

The process, explained plainly

All treatment is subject to clinical assessment and eligibility.

YOUR NEXT STEP

Start with 30 seconds and an honest answer.

The eligibility check is free, private and carries no commitment. All treatment is subject to clinical assessment and eligibility.

Check your eligibility